What happens to my data when I cancel?
We hold your data for 14 days after cancellation, then delete it. There's no off-platform export today.
What this is
This page is the honest answer to "if I cancel, what happens to everything my agent knows?" Read it before you cancel, especially if you've been using Beach for a while and have memory, sessions, or skills you care about.
"Your data" here means everything tied to your instance — both the parts Beach manages (channel tokens, provider API keys) and the parts OpenClaw manages inside your instance (conversations, memory, skills, session history). When the retention window ends, all of it is wiped together.
The timeline
Day 0 — you cancel. Your instance keeps running until the end of your current billing period. Your agent is fully usable. Nothing has changed yet.
End of the billing period. Your instance stops. Your data sits in encrypted backups on our side. Your agent isn't running, so you can't talk to it — but the data isn't gone. This is the reactivation window.
14 days after period end. The backups are permanently deleted. Your data is gone. We can't recover it after this point.
Reactivating
If you re-subscribe inside the 14-day window, we restore your instance from those backups. Everything comes back: sessions, memory, skills, channel tokens, and provider keys. You pick up where you left off.
After 14 days, reactivation means starting fresh — new instance, no history.
An honest note about exporting
There is no off-Beach data export today. Beach takes backups, but those backups can only be restored onto a Beach instance. We don't currently offer a way to download your data, your agent's memory, or your sessions to your own machine.
That means if you fully cancel and let the 14-day window expire, you cannot get your data back — not from us, not from anywhere. We're tracking this as a future improvement, but want to be upfront about where it stands today. If you're considering leaving and your data matters to you, reactivating before day 14 is currently the only path back.