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Terms of Service

Last updated: April 16, 2026

These Terms of Service ("Terms") govern your use of the Beach platform ("Service") operated by Beach Platform LLC ("Beach," "we," "us," or "our"), a Tennessee limited liability company. By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Description of Service

Beach provides managed hosting for OpenClaw, an open-source personal AI agent platform. We provision, configure, and maintain dedicated infrastructure so you can run OpenClaw without self-hosting. The Service includes instance provisioning, lifecycle management (start, stop, terminate), automated backups, and a web-based control plane.

OpenClaw is an independent open-source project. Beach is not affiliated with or endorsed by the OpenClaw project. We host the software; we do not develop or maintain it.

2. Account Registration

You must create an account to use the Service. You agree to provide accurate information during registration, keep your credentials secure, and notify us immediately of any unauthorized access. You are responsible for all activity under your account.

You must be at least 18 years old to use the Service.

3. Subscription and Billing

The Service is offered on a subscription basis. Pricing, plan details, and trial terms are displayed at the time of purchase. All payments are processed through Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis.

  • Free trial: New accounts may receive a free trial period. At the end of the trial, your subscription converts to a paid plan unless cancelled.
  • Cancellation: You may cancel your subscription at any time through the Settings page or Stripe Customer Portal. Cancellation takes effect at the end of the current billing period. No refunds are issued for partial periods.
  • Failed payments: If a payment fails, we may retry the charge, restrict access to the Service, or suspend your instances after a grace period.
  • Price changes:We may change subscription pricing with at least 30 days' notice. Continued use after the effective date constitutes acceptance.

4. Instance Lifecycle and Data

When you provision an instance, we create dedicated cloud infrastructure on your behalf. Your OpenClaw data (configuration, sessions, memory, credentials, skills) is stored on encrypted storage attached to your instance.

  • Backups: We perform automated daily backups of your instance data. You may also request on-demand backups through the dashboard. Backup retention and restore capabilities are described in our documentation.
  • Termination: If your subscription expires or is cancelled, your instances may be stopped and eventually terminated after a grace period. We will notify you before termination. Once terminated, instance data may be permanently deleted.
  • Data portability: You own your OpenClaw data. You may export your data at any time while your instance is running.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law, regulation, or third-party rights
  • Distribute malware, spam, or engage in phishing or fraud
  • Attempt to gain unauthorized access to other users' instances or our infrastructure
  • Use instances for cryptocurrency mining, denial-of-service attacks, or other resource-abusive activities
  • Resell or redistribute the Service without our written consent
  • Interfere with the operation of the Service or other users' experience

We reserve the right to suspend or terminate accounts that violate these terms, with or without notice depending on severity.

6. API Keys and Credentials

The Service may require you to provide third-party API keys (such as LLM provider keys) to configure your OpenClaw instance. These credentials are stored encrypted at rest using AWS KMS and scoped to your account. We do not use your credentials for any purpose other than configuring your instance. You are responsible for the usage and costs incurred by third-party services accessed through your API keys.

7. Third-Party Services

The Service relies on third-party infrastructure and service providers, including but not limited to Amazon Web Services (compute and storage), Stripe (payment processing), Supabase (authentication and database), and Resend (transactional email). Your use of the Service is also subject to the terms and policies of these providers. We are not responsible for outages, changes, or issues caused by third-party services.

8. Intellectual Property

The Beach platform, including its design, code, documentation, and branding, is the property of Beach Platform LLC. OpenClaw is open-source software licensed under its own terms. Your use of the Service does not grant you any rights to our intellectual property beyond what is necessary to use the Service.

You retain all rights to your data, configurations, and any content you create or upload through the Service.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BEACH PLATFORM LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, REVENUE, OR PROFITS, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless Beach Platform LLC from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

12. Modifications to Terms

We may update these Terms from time to time. Material changes will be communicated via email or through the Service at least 30 days before taking effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree, you may cancel your subscription before the changes take effect.

13. Termination

Either party may terminate this agreement at any time. You may terminate by cancelling your subscription and deleting your account. We may terminate or suspend your access for violation of these Terms, non-payment, or at our discretion with reasonable notice. Upon termination, your right to use the Service ceases and your instance data may be deleted after the retention period described in Section 4.

14. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved in the state or federal courts located in Tennessee. You consent to the personal jurisdiction of such courts.

15. Contact

If you have questions about these Terms, contact us at support@beachhost.io.

Beach Platform LLC
Knoxville, Tennessee